Works with the tools
you already use
Fidiora fits into your stack through standard methods like API, webhooks, and automation tools. Here is how it pairs with the tools support teams rely on.
Messaging
Fidiora + Slack
Bring AI customer support into Slack: route escalations, post captured leads, and keep your team in the loop without leaving the channel.
Fidiora + WhatsApp
Offer AI customer support on WhatsApp: answer questions from your docs, capture leads, and route the rest to a human with context.
Fidiora + Microsoft Teams
Bring AI customer support into Microsoft Teams: route escalations, post leads, and keep your team aligned without a second tab.
Fidiora + Discord
Answer support questions inside your Discord community, route real issues to your team, and stop the same question repeating in every channel.
Fidiora + Telegram
Answer customer questions on Telegram around the clock, grounded in your own content, and route real issues to your team with context.
Fidiora + SMS via Twilio
Answer customer questions over SMS with grounded AI, route real issues to your team, and keep replies short enough for a text message.
Fidiora + Facebook Messenger
Answer Messenger questions around the clock with grounded AI, and route real issues to your team before they become public complaints.
Fidiora + Instagram
Answer Instagram direct messages with grounded AI, cover the hours customers actually message, and route real issues to your team.
E-commerce
Fidiora + Shopify
Add AI customer support to your Shopify store: answer order questions from your docs, capture leads, and route the rest to a human.
Fidiora + Gorgias
Add AI resolution in front of Gorgias so order, shipping, and returns questions never become tickets, and real problems reach your team faster.
Fidiora + WooCommerce
Add AI support to your WooCommerce store: answer shipping, returns, and product questions from your own content and route the rest.
Fidiora + BigCommerce
Answer BigCommerce store questions automatically from your own policies, cover peak season, and route real order problems to your team.
Fidiora + Magento
Add AI resolution to a Magento or Adobe Commerce store: answer policy and order questions automatically and route real problems.
CRM
Fidiora + Salesforce
Pair AI customer support with Salesforce: push captured leads and resolution context into your CRM so sales and support stay aligned.
Fidiora + HubSpot
Connect AI customer support to HubSpot: turn chats into contacts and leads, and keep your CRM updated without manual entry.
Fidiora + Pipedrive
Route qualified buying intent from support conversations into Pipedrive with full context, so support becomes a pipeline source.
Fidiora + Zoho CRM
Use Zoho CRM context to prioritise support and route qualified intent from support conversations back into your pipeline.
Helpdesk
Fidiora + Zendesk
Add an AI front line to Zendesk: resolve repeat questions before they become tickets and hand the rest off with full context.
Fidiora + Freshdesk
Add AI resolution in front of Freshdesk without a migration. Repetitive questions get answered, everything else arrives as a ticket with full context.
Fidiora + Help Scout
Add AI resolution in front of Help Scout without losing the personal tone. Repetitive questions resolved, real conversations handed to your team.
Fidiora + Intercom
Run Fidiora alongside Intercom for AI resolution priced per genuine resolution, with no seat fee and a hard monthly spend cap.
Fidiora + Front
Add AI resolution in front of Front so the repetitive questions never reach the shared inbox, and everything else arrives with full context.
Fidiora + Zoho Desk
Run AI resolution in front of Zoho Desk. Repetitive questions get answered from your content, everything else arrives as a ticket with context.
Project management
Automation
Fidiora + Zapier
Use Zapier to connect Fidiora to thousands of apps: send leads, escalations, and resolutions wherever your team works.
Fidiora + Make
Use Make to connect Fidiora to the rest of your stack: route escalations, sync leads, and trigger workflows without engineering time.
Payments
Fidiora + Stripe
Cut billing support volume for teams on Stripe: answer proration, invoice, and payment questions from your own published terms.
Fidiora + Chargebee
Reduce subscription billing tickets for teams on Chargebee by answering plan, renewal, and invoice questions from your own terms.
Fidiora + Recharge
Reduce subscription support volume for Recharge merchants by answering skip, swap, and cancellation questions from your own terms.
Knowledge
Fidiora + Notion
Ground AI support answers in the documentation you already keep in Notion, and find out which pages are missing or contradictory.
Fidiora + Confluence
Ground support answers in the documentation your team keeps in Confluence, and find out which spaces are out of date.
Fidiora + GitBook
Ground support answers in your GitBook documentation so developers get accurate answers without opening a ticket.
Fidiora + Document360
Turn your Document360 knowledge base into answers customers actually receive, and find out which articles are missing.
Developer
Fidiora + GitHub
Turn genuine bug reports from support conversations into GitHub issues with reproduction detail, without the copy-paste.
Fidiora + Linear
Create Linear issues from genuine support escalations with the full conversation attached, and keep support informed of status.
Operations
Fidiora + Asana
Send support requests that require other teams into Asana with full context, and keep ownership visible instead of losing them in chat.
Fidiora + Calendly
Let support conversations turn into a booked call when the issue genuinely needs one, without a back-and-forth about availability.
See Fidiora resolve a ticket in 60 seconds.
No credit card, no sales call required. Connect your docs and watch it work.
No credit card · Live in under an hour