MojoAuth
A single API for OTP, magic links, passkeys, and SSO, letting developers replace password logins with passwordless authentication in hours rather than months.
Published September 10, 2026 · Reviewed by the Fidiora team
This describes MojoAuth's real, publicly documented product and a plausible way Fidiora's actual capabilities and pricing could fit a support operation like theirs. It is not a claim that MojoAuth has measured or achieved these specific outcomes.
The challenge
MojoAuth provides a single API for OTP, magic links, passkeys, and SSO, built so developers can replace password logins in hours rather than months. Authentication support has a distinctive shape: the questions are often urgent (a login is broken right now), highly technical, and repeat constantly across a large developer customer base, from "why did my OTP not arrive" to "how do I configure SAML for this identity provider."
How Fidiora could fit
Answer the urgent, repeatable technical questions instantly
Login and integration issues are time-sensitive by nature. Grounded in MojoAuth's own API documentation, common configuration errors and their fixes can be answered the moment a developer asks, at any hour, rather than waiting for a support queue.
Route account-specific and security issues to a person
Anything involving a specific customer's authentication configuration, a suspected security issue, or an SLA-bound enterprise account should reach a person immediately, by explicit rule rather than a confidence score.
No seat fee for a small, technical support team
A developer-focused product often has a small support team fielding a large, technical developer base. Pricing per resolution rather than per seat means the whole engineering team can see support conversations without a licence cost per person.
Illustrative outcome
For an authentication API, the value of instant technical answering is speed as much as cost: a developer stuck on an integration at 11pm gets unblocked immediately instead of losing a day. Handoffs for account-specific or security-sensitive issues are never billed, so there is no incentive to keep a technical question in an automated loop past the point it should escalate.
- Common integration and configuration errors answered instantly, any hour
- Security-sensitive and account-specific issues escalate by explicit rule
- No charge for handoffs, so escalation happens when it should rather than when it is cheapest
"The handoffs are seamless and we only pay when a customer is actually helped. It changed how we think about support economics, it pays for itself."
Victor Singh, MojoAuth
Draft copy awaiting sign-off from Victor Singh before publication as a confirmed quote.
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