MojoAuth logo Passwordless authentication API

MojoAuth

A single API for OTP, magic links, passkeys, and SSO, letting developers replace password logins with passwordless authentication in hours rather than months.

Published September 10, 2026 · Reviewed by the Fidiora team

Illustrative scenario, not a verified result

This describes MojoAuth's real, publicly documented product and a plausible way Fidiora's actual capabilities and pricing could fit a support operation like theirs. It is not a claim that MojoAuth has measured or achieved these specific outcomes.

The challenge

MojoAuth provides a single API for OTP, magic links, passkeys, and SSO, built so developers can replace password logins in hours rather than months. Authentication support has a distinctive shape: the questions are often urgent (a login is broken right now), highly technical, and repeat constantly across a large developer customer base, from "why did my OTP not arrive" to "how do I configure SAML for this identity provider."

How Fidiora could fit

Answer the urgent, repeatable technical questions instantly

Login and integration issues are time-sensitive by nature. Grounded in MojoAuth's own API documentation, common configuration errors and their fixes can be answered the moment a developer asks, at any hour, rather than waiting for a support queue.

Route account-specific and security issues to a person

Anything involving a specific customer's authentication configuration, a suspected security issue, or an SLA-bound enterprise account should reach a person immediately, by explicit rule rather than a confidence score.

No seat fee for a small, technical support team

A developer-focused product often has a small support team fielding a large, technical developer base. Pricing per resolution rather than per seat means the whole engineering team can see support conversations without a licence cost per person.

Illustrative outcome

For an authentication API, the value of instant technical answering is speed as much as cost: a developer stuck on an integration at 11pm gets unblocked immediately instead of losing a day. Handoffs for account-specific or security-sensitive issues are never billed, so there is no incentive to keep a technical question in an automated loop past the point it should escalate.

  • Common integration and configuration errors answered instantly, any hour
  • Security-sensitive and account-specific issues escalate by explicit rule
  • No charge for handoffs, so escalation happens when it should rather than when it is cheapest
Draft quote, pending approval

"The handoffs are seamless and we only pay when a customer is actually helped. It changed how we think about support economics, it pays for itself."

Victor Singh, MojoAuth

Draft copy awaiting sign-off from Victor Singh before publication as a confirmed quote.

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